Karli Trinder started working in healthcare as a medical receptionist at just 15, when a school traineeship at her auntie’s practice opened the door. Seventeen years and several different healthcare settings later, she knows that creating a positive experience starts the moment a patient walks in the door. She says that people can feel nervous or a bit overwhelmed when they visit the doctor. This is when a warm, friendly face, a chat and help with the practical things like Medicare rebates and future appointments will always make for a better experience.
Karli sees her role is much more than admin. She is there to respond to patient need and advocate for them, especially when they are unwell.
Karli says: “I like working with people. Before starting at Yeerongpilly, I tried working remotely, from home. At first I liked the order and predictability…. but not for long. It was so different without that patient interaction. After three months I thought, “Come on, bring the people back now.” That’s when I knew I needed to get back into what I enjoy most.”
We’re passionate about good health.
This means our whole team – GPs, nurses, allied health, specialists – work together to give you the time and attention you need. We get to know you, earn your trust, and use our combined specialties to offer new and improved models of care.
Our team sees this as a partnership with you because you know your own life best. And with each other, because great healthcare isn’t a solo act.
As a not-for-profit practice, we invest profits back into bringing fairness and quality healthcare to the communities who need it.
We put our passion into practice because that’s what the best healthcare needs.
