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Our Fees
We know healthcare costs matter, and fee structures can be confusing. Here’s how fees work across our clinics.
Health for good!
Two Clinics, One Mission
Sandstone Healthcare operates two general practices in Brisbane: Sandstone Inala Primary Care and Sandstone Healthcare Yeerongpilly. Both are part of the same nonprofit organization, committed to delivering excellent healthcare.
Each clinic uses a different fee structure to respond to the communities we serve and the realities of healthcare funding in Australia.
Why Different Fee Structures?
Medicare rebates haven’t kept pace with practice costs, making bulk billing financially unsustainable for many clinics. As a nonprofit, we’ve chosen to operate different funding models at our two locations so we can continue providing quality care to different communities.
Inala Primary Care
Sandstone’s operations at Inala are fully bulk billed. For standard consultations patients have no out of pocket costs.
Sandstone Healthcare Yeerongpilly
Sandstone Healthcare Yeerongpilly is a private billing practice. Patients pay at the time of consultation and receive a Medicare rebate where one is available.
Our Advocacy Work
Sandstone Healthcare has been actively involved in advocacy for equitable healthcare funding and access to care. We believe everyone deserves access to quality general practice care, regardless of their postcode or income.
Our fee structure
There are hundreds of Medicare items and many services we provide. Contact the team to understand our core fee structure at Yeerongpilly, our only private billing clinic.
Appointments
Better health is built together. That is why we offer booked appointments both face to face and virtually so that you choose your clinician. Best of all, our longer appointments minimise your waiting time. That is care in action.
Appointment Lengths
A standard appointment at Sandstone Healthcare is 20 minutes. That means we can listen and connect the dots. Longer appointments are available too. Our patient advocates at reception will help you book the right appointment for your needs. Just let them know the issues which you want addressed and they can sort out the rest.
Appointment Attendees
Our practices are built with larger consultation rooms with you in mind. We know that sometimes you want family or supporters with you. That is absolutely okay with us. We are all part of the care team and our job is to work together with you and your carers.
Private Billing for all patients:
- Commercial driver’s licenses,
- Pre-employment health assessments,
- Sports or recreational certifications are entirely privately billed.
However, for procedures like iron infusions and assessments for private driving medicals for licenses, you will be eligible to receive your Medicare rebate.
Please remember to inquire about billing specifics when booking your appointment.
Services Bulk Billed for all patients:
(Regardless of health care card status)
- GP Chronic Condition Management Plans (GPCCMP)
- Health Assessments
- Please note: Patients for our Brisbane South Complex Diabetes Service (BSCDS) clinic will continue to be bulk billed for these services.
Our practice policies
Knowing what to expect builds firm foundations in any relationship. Our key policies let you know how we operate and how we engage. We encourage all of our patients, families and carers to read our Patient Charter; it outlines our approach to care and our expectations of you as part of the care team.